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Every business is replete with implicit rules left over from earlier decades. These rules of work design are based on assumptions about technology, people and organisational goals that no longer hold.

Organisations that want to stay ahead in competitive markets must start by listening to those who know where the bottlenecks are; their customers.

We at TOPP TI are dedicated to providing solutions that allow your process experts a non-confrontational platform to hear the VOICE OF YOUR CUSTOMER while giving structure and validity to the portfolio of improvement opportunities brought to you by those who know your processes best; your staff.

DOWNLOAD our newest brochure with client case study video

DOWNLOAD CTQ- Critical to Quality Decision Tree -- What is the difference between an operational issue and a process waste? Learn the difference here

DOWNLOAD our process waste reduction framework kanban board to put structure and bring Lean methodologies to your process optimisation program

READ - our recent article published at Solutions Review Online on the secret to business process optimisation

JOIN OUR TRIBE - Looking to chat with like-minded individuals? Join our Kaizen Alliance discussion group full of entrepreneurs, disrupters, problem solvers and management consultants who are on a mission to change the way things get done

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