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BPM & waste management demo

Welcome to Dupont

Meet Samuel Dupont, Managing Director at Dupont Toys, Swiss Toy manufacturer since 1937. Samuel has recently joined the team and has been asked to bring the culture of continuous improvement to the entire staff. In particularly, Samuel has been tasked with teaching his team how to identify, analyse and eliminate process waste that continues to have negative impacts on client service, employee morale, and profitability. We at TOPP TI are delighted to be Samuel's continuous improvement partner and are assisting him by providing PRESTO Digital Enterprise, our operational excellence performance governance solution, offering Samuel the platform he needs to bring a non-confrontational, collaboration-based, waste management culture to Dupont. Let's go see how it works.

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Samuel's PDCA vision

Before you start, familiarise yourself with the Dupont organisational structure, the people and the functions that they support. Samuel has agreed with his team the future waste reduction framework which includes end-to-end waste management automated support using PRESTO BPM. The attached slide deck contains the work flow Dupont has decided to deploy and the effort required to bring the Dupont waste management strategy to life.

Download supporting slides

1. Dashboard overview

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The Waste Manager dashboard, it's reporting and filter options gives everything needed for middle and senior managers to view the process optimisation investment opportunities captured and analysed by their process experts and make confident decisions on where to dedicate their resources.

Download supporting slides

1.1 General dashboard (introduction)

1.2 Waste management dashboard

1.3 Monitoring waste on the presto news feed

SETUP PRESTO

PRESTO Waste Manager is one of the easiest modules to begin using. To start, all you need to do is ensure that your team (function) is entered in PRESTO and that your respective processes are present. At that point, you are ready to begin capturing waste reduction opportunities. Once wastes begin to be identified, by setting up your automated waste management work flow kanban board, you will then be able to transform waste reduction opportunities into projects, assigning ownership, tasks, deadlines, and much more.

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SU.1 Adding waste types to the setup panel

SU.2 Setting up a team from the Team Administration panel

SU.3 Adding & editing processes from the Administration Panel

SU.4 Creating and allocating roles within a team

SU.5 Adding teams directly from the dashboard

2. BPM & Waste capture exercises

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BUSINESS AS USUAL! The following 10 exercises put you in the driver seat as you help Samuel and his management team to optimise business operations at Dupont. This training module will teach you to catalogue your business processes in a structured manner that allows your process owners an easy-to-use methodology to capture process improvement opportunities, analyse them, and communicate them back to the Management Team for accelerated decision making.

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2.1 Navigating and viewing macro & micro processes

2.2 Adding a process from the PRESTO dashboard

2.3 Assigning RACI ownership

2.4 Process waste capture

2.5 Capturing your client demand profile

2.6 Checklist management, risk & controls assessment

2.7 Using SIPOC to map touchpoints (interactions)

2.8 Using SIPOC to capture & report interaction waste

2.9 Validating costs & benefits of process waste

2.10 Prioritisation of waste reduction opportunities

3. Documentation Management

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Using PRESTO to manage our support documents will allow your team the control it needs to ensure complete end-to-end process optimisation. PRESTO offers several usage methodologies in managing and tracking documentation and support media (e.g. video) giving flexibility to track each document and the critical information within. With each document, PRESTO allows for the creation of customised digital fields allowing you to track names, statuses and expiration dates directly from your DMS (Document Management System) dashboard and offers quick read-only viewing as well as download and upload capabilities to eliminate excessive office motion from retrieving and filing activities.

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3.1 Locating and viewing documents from the dashboard

3.2 Document management dashboard

3.3 Linking documents to processes

4. Competency and knowledge retention management

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Track ongoing progress for process competency and skills training initiatives while installing a culture of performance based on the observations and real-time feedback of your team. Be more precise with objectives and target training dates and use complementary skill sets to close knowledge gaps, promote internal collaboration and become more resilient to change. All of this with PRESTO's quick & easy-to-use 4-steps to excellence competency wheel.

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4.1 Assigning RACI ownership from the process workbench

4.2 Assessing individual process competencies

4.3 Work load profiling

4.4 Monitoring training issues

5. Automated PDCA waste elimination

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PRESTO's waste management automated work flow offers it's users the structure and discipline needed to use a proven, scientific approach each time a waste reduction opportunity is proposed by your staff. Using Kanban, the Dupont team agrees their waste management work flow and the standard set of tasks assigned. Once a waste reduction opportunity is created, the Waste Manager dashboard, it's reporting and filter options gives everything needed for middle and senior managers to view the process optimisation investment opportunities captured and analysed by their process experts and make confident decisions on where to dedicate their resources.

Download supporting slides

5.1 Transforming a waste opportunity into a PDCA project

5.2 Accessing the project task lists

5.3 Automating task assignments & their due dates

5.4 Automating task accountability

5.5 Viewing & reporting CI projects

EXTRA

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