Strategy deployment & KPI Governance at 360°
Welcome to Dupont
Meet Samuel Dupont, Managing Director at Dupont Toys, Swiss Toy manufacturer since 1937. Samuel has recently taken the lead role at the company and is expected to digitise the Dupont strategy deployment program to ensure there is a more robust top-down governance of the short and long-term business goals and the KPI portfolio that supports them. Samuel has chosen PRESTO Digital Enterprise as his tool of choice to manage all the elements of change that await the company and the metrics that will be crucial for his management team to accelerate and take strategic and tactical action.
Dupont's north star
Before you start, familiarise yourself with the Dupont organisational structure, the people and the functions that they support. Samuel and his management team have worked hard to agree the long term breakthrough goals which include a series of investments in Industrie 4.0 technology. In this simulation, we will focus on one of the key investments recently made at Dupont; 3D printing. In doing so, we will observe how this investment has an impact on the company's annual objectives and the metrics (KPIs) that are used to monitor each.
1. The strategy cascade
As the senior management team cascades goals from the board room, it is the responsibility of every team leader to agree and assign a series of KPIs which will assist in supporting the annual objectives and the improvement initiatives that support them. The KPI dashboard gives the user the complete 3D visibility needed to locate and report KPI performance quickly and effectively considering the 4 'Balanced Scorecard' perspectives and the KPI types (categories).
2. KPI management & reporting
PRESTO's KPI reporting and functionality allows users to identify and map processes to each KPI while offering management a wide variety of filters to quickly access process waste reduction opportunities which pose significant impact on KPI behaviour. Create KPIs and calibrate their change thresholds to ensure maximum, real-time transparency into your organisation's performance. Install alert notification to trigger at specified deviation levels to inform and engage key parties in a timely manner. This set of exercises demonstrates how the entire management team of Dupont will profit from the maximum-collaboration logic of PRESTO KPI.
SETUP- KPI setup & ongoing maintenance
The below videos explain in detail how to setup, calibrate and maintain your KPI portfolio. For further information, please download the KPI job aid located at the end of the page.
