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Issue Management
plug-n-play!

3 essential exercises to sharpen your IM toolkit

expected time to complete: 25 min.


Welcome to the PRESTO P-D-C-A Issue Management Training Showroom

We're thrilled to have you here! This dedicated space is designed to guide you through the seamless process of capturing and resolving operational issues with our cutting-edge operational excellence software, PRESTO P-D-C-A. Within this showroom, you'll find a comprehensive slide show presentation that delves into the theory behind the software's functions. Additionally, we've curated a set of five exercises, each accompanied by informative videos to ensure you get a hands-on experience. We encourage you to thoroughly review all the material and, most importantly, apply it practically on your company's issue management dashboard within the software. It's through hands-on practice that you'll unlock the true potential of PRESTO P-D-C-A. Let's embark on this journey towards operational excellence together!

Issue Capture

Effortlessly create and manage issues with just a few intuitive drag-and-drop clicks. Assign them to the respective team leader and categorise them under key success factors for streamlined resolution.

1.
Cost

2.
Safety

3.
Productivity

4.
Quality

5.
Training

6.
Morale

Exercise 1.
Capturing an issue from the dashboard

Experience the power of the PRESTO P-D-C-A Issue Management reporting package

Embark on a transformative journey with PRESTO's panoramic 360 degree view, providing unparalleled insights into your organisation's structure, functions, processes, and the exceptional people driving them. See how each facet aligns seamlessly with operational issues, categorised for clarity across the dynamic PRESTO P-D-C-A dashboard. Dive into a Kanban view for swift, at-a-glance progress tracking and identify potential execution bottlenecks. Engage with the pulse of your organisation, as real-time updates on outstanding issues flow fluidly into the PRESTO P-D-C-A news feed, adopting a familiar social media-style format for effortless management.

Exercise 2.
Reporting issues from the dashboard

Exercise 3.
Automating the R-A-C-I accountability matrix assignments

Empower your team leaders with seamless access to the Team Administration Panel. Here, they can effortlessly pre-load automatic R-A-C-I (Responsible, Accountable, Consulted, Informed) accountability assignments for each team member, tailored to specific issue types. This ingenious feature streamlines the issue creation process, ensuring swift notifications are sent to the designated staff members, enabling them to take immediate action. With PRESTO P-D-C-A, delegation and accountability become an automated, efficient aspect of your operational excellence journey.

that was fun wasn't it?

THANK YOU!

Thank you for embarking on this journey of operational excellence with us! We appreciate your time and commitment to mastering the basics of our software through this training course and we hope you found these exercises insightful and beneficial for your organisation's growth. That stated, please note however that this is just the beginning! For those hungry for more in-depth knowledge and advanced techniques in business management & continuous improvement, we encourage you to explore our comprehensive training academy that is available throughout the PRESTO P-D-C-A user experience. There, you'll find a plethora of resources and detailed exercises to further enhance your proficiency with our software and unlock its full potential. Keep up the great work and we look forward to seeing you excel in your operational endeavors!

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