Plug-n-play quick start!
6 essential exercises to get you ready for PRESTO P-D-C-A
We have built PRESTO P-D-C-A so that you can hit the ground running & begin working immediately. In your first hours, it is important that you reflect on the operating model structure of your company to then create functional areas that will later serve to host people, projects, processes, documents and much more. By doing so, you will have granular visibility into specific areas of your business allowing you to put laser sharp focus on what issues need your utmost attention in key moments while tuning out the 'noise'.
If you are at the beginning stage of your operational excellence journey, are a small company or even '1-man-band' operation, don't worry, we got you covered and PRESTO P-D-C-A is definitely for you!
You will notice when you land on your dashboard that we have provided you with a standard suggested operating model structure you can use as your starting point. Feel free to build on the teams that have been provided or delete them and start from scratch. As you begin to architect the operational landscape of your company, it is important that you continuously pause to review your organisation's operating model through the following six perspectives:
THE 6 CORE ELEMENTS REQUIRED FOR YOUR SUCCESSFUL LAUNCH OF PRESTO P-D-C-A
Click the icons above to easily skip to a specific lesson
(not advisable for first time users)
Create people, teams and roles with the drag-n-drop team builder!
Feel the power as you begin the journey to building your empire in this first step as you feed not one but three birds with one scone by constructing each company function (aka Team) together with its appropriate staff and their allocated roles using PRESTO P-D-C-A's quick & easy drag & drop user interface.
1.
Functions
(aka Teams)
2.
People
(aka Staff)
3.
Roles
(Job Description)
Exercise 1.
Build Your Functional Operating Model
In this instructional video, you will learn how to build your functional operating model by creating teams, staff and roles. In doing so you can then allocate staff to teams and roles to staff.
NOTE: When we refer to 'teams' we are speaking about functional areas specialised in a core business activity such as Finance, Human Resources, Operations, etc. In situations where your company is small or if you are a sole proprietor, this exercise is just as important as using PRESTO P-D-C-A will allow you to group projects, processes, documents and KPIs into these categories and give deep visibility into how much time multiple-role staff members are spending servicing each area of business.
Become a process-centric company by building a process catalogue that works for you
Welcome to the enlightening world of PRESTO P-D-C-A where the essence of business process management is magnified to its fullest potential. One fundamental aspect that stands as the bedrock of successful BPM implementation is the art of cataloguing your business processes. With PRESTO P-D-C-A's easy to use process catalogue workbench, you can meticulously document and organise each process to begin unlocking the gateway to a more streamlined business operation through transparency and top-down visibility.
Cataloguing empowers scalability for your organisation with invaluable insights laying the foundation for robust document management discipline, competency cross-training as well as process waste identification and continuous improvement activities which foster tactical and strategic decision-making.
As you traverse this tutorial, embrace the knowledge that cataloguing processes is that pivotal step that will help you lay the groundwork for unlocking your business's true potential and propelling it toward unparalleled heights of excellence.
Fasten your seat belts and let us embark on this transformational journey together!
4.
Processes
Exercise 2.
Catalogue Your Business Processes & Process Steps
In this instructional video, we will guide you through the seamless process of cataloguing each team's process portfolio and its corresponding process steps, also referred to as process controls. By digitising your process catalogue, you begin to build a robust culture of knowledge retention aimed at eliminating the notorious 'forgetting curve' and open the gateway to effortless accessibility enabling management to gain invaluable insights into how each team contributes to the company's chain.
Unlock the full potential of your organisation's efficiency and transparency with this transformative feature and begging to make the magic of business process excellence business-as-usual.
Exercise 3.
Align Your Support Documents & Media Files Your Processes
In this instructional video, you'll discover the art of creating a robust document management taxonomy, a crucial pillar that bolsters your company's knowledge management strategy reducing knowledge loss and increasing general knowledge retention. Learn how to seamlessly align support documents and media files to your process catalogue ensuring a harmonious workflow that enhances efficiency and productivity.
By linking documents and files to their shared locations, you empower your staff to bid farewell to document losses and endless time searching for files as they can now access them directly from the process workbench.
Unleash the full potential of your organisation's knowledge management program and embrace a new era of streamlined process excellence!
Exercise 4.
Assess Staff Competencies
In this instructional video, we'll guide you through the art of aligning processes with your talented staff by performing a process competency assessment for each team member.
With PRESTO P-D-C-A's innovative 4-step-to-excellence competency wheel, managers can effortlessly translate daily observations from business operations into the talent management dashboard allowing for future evaluation and discussion when things are less hectic.
This essential module is a revolutionary game-changer for coaching-focused organisations seeking to strengthen the manager-staff relationship and unlock unparalleled performance. Embrace this empowering tool and witness your team's potential soar to new heights while team leaders learn the art of true coaching.
BONUS EXERCISE
Conduct Quality Assurance
In this instructional video you'll uncover the treasure trove of our extensive business management audits. Gain access to a diverse array of audits, including ISO 9001, 14001, and 45001 as well as a robust catalogue of GDPR and data privacy audits to assist you in your cyber security accreditation needs.
Also included is a rich manufacturing set featuring Lean 5S audits and the German Engineering Federation's (VDMA) Industry 4.0 assessment toolkit tailored for small and mid-size manufacturers.
Embrace the power of our quality assurance excellence and equip your organisation with the tools needed to elevate performance, compliance, and operational excellence. Step into a new realm of quality, efficiency and success with PRESTO P-D-C-A quality assurance manager!
Capture & track operational issues
In this instructional video, you'll discover how to effortlessly capture track and close operational issues from our intuitive drag-n-drop issue management dashboard while assigning action plans (aka tasks) and due dates together with the responsible owners using a R-A-C-I matrix.
Witness the seamless integration of the plan-do-check-act (PDCA) methodology into each activity captured empowering you to track and monitor operational issues with precision.
Unleash the full potential of your team's efficiency and collaboration as you embark on this transformative journey of process excellence. Tackling issues has never been this fun!
5.
Operational issues
Exercise 5.
Capture, Track & Report Operational Issues From The PRESTO P-D-C-A Dashboard
Identify improvement opportunities using process waste management methodologies
Congratulations on reaching the final introductory training module of PRESTO P-D-C-A's process management software launch! In this transformative video, we will guide you through the exciting process of integrating the core methodologies of continuous improvement into your digitally captured process catalogue.
Get ready to apply the powerful TIMWOODS methodology to your business shedding light on areas where your company can thrive and perform even better. Empower yourself with newfound insights and elevate your organisation's efficiency to unprecedented heights integrating the SIPOC methodology into each team leader's problem-solving toolkit.
6.
Waste
Exercise 6.
Capture & Report Process Waste Reduction Opportunities
that was fun wasn't it?
THANK YOU!
Thank you for embarking on this journey of operational excellence with us! We appreciate your time and commitment to mastering the basics of our software through this training course and we hope you found these exercises insightful and beneficial for your organisation's growth. That stated, please note however that this is just the beginning! For those hungry for more in-depth knowledge and advanced techniques in business management & continuous improvement, we encourage you to explore our comprehensive training academy that is available throughout the PRESTO P-D-C-A user experience. There, you'll find a plethora of resources and detailed exercises to further enhance your proficiency with our software and unlock its full potential. Keep up the great work and we look forward to seeing you excel in your operational endeavors!