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Process Competency Tracking

Building on the insights gained from the Process Competency Assessment, the Process Competency Tracking feature allows team leaders to set clear objectives and goals for each team member. Presto PDCA's 4-Steps to Excellence framework provides a structured approach to setting these goals, assigning target dates, and monitoring progress. This feature enables leaders to track the development of each employee over time, ensuring that competency gaps are systematically addressed. By aligning individual growth with business objectives, this feature helps create a more skilled and efficient workforce, driving operational excellence.

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Explainer Video

Tracking The 4-Steps To Excellence Journey

Tracking Performance Observations

1. Click on the photo of the team leader to access the process competency tracking workbench

2. Click here to access the process heat map workbenches

3. Click here to access the process competency tracking heatmap

4. Click here to access the team's staff listing

5. Select the staff member to evaluate

6. Click here to assign competency assessment

7. Click here to create a historical record of the competency assessment

8. Repete when appropriate

Adding Manager Notes & Observations

9. Click here to add manager notes & observations

10. Insert notes and observations. Save

11. Click here to return to staff listing panel

12. Congratulations! You have finished the exercise


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