A Better World at Work

As an account, we have partnered with TOPP Tactical Intelligence of London and are proud to present this training portal, a resource designed to communicate our vision of embracing quality and to inspire EMCOR UK on our shared journey of digital transformation.

This portal serves as a support tool, guiding your team through the principles of continuous improvement and providing the technical expertise needed to navigate the Presto PDCA operational excellence platform.

A note from Jack

As employees across the GSK Account, we understand that even the smallest adjustments can lead to significant disruption, friction and confusion during key moments for you and your team.

We are launching Presto to enhance transparency while ensuring that our roles and responsibilities are clearly defined, structured and accessible.

Through the launch of the Presto, we are committed to fostering a culture of urgency and accountability across our organisation. This will drive greater knowledge productivity and quality while minimising our risk.

Together we will create a future where excellence isn't just a goal, but a standard.

Workstream #1

Account Strategy & PMO

The Account Strategy & Project Management Office (PMO) workstream is focused on cascading strategic initiatives throughout the organisation and assigning projects to team leaders responsible for each initiative.

To facilitate this, workflows have been set up within Presto to effectively manage these strategic projects. The account's strategy, encompassing 3-5 year objectives, 2024 goals and key strategic initiatives has been fully integrated into Presto.

Additionally, David and Rebecca have been designated to ensure timely updates of all deliverables assigned across the account.

This update & governance process will be extended to each member of Jack's senior leadership team through one-on-one user training sessions, ensuring that all strategic initiatives are aligned and actively managed. These efforts will bring clarity, focus, and accountability to the work we undertake on behalf of our client.

Workstream #2

Governance & KPIs

We are enhancing our operational capabilities by integrating the 37 contractual metrics into Presto. This allows for direct updates from responsible individuals, providing live performance data.

To address performance challenges, we're developing a system within Presto to analyse common causes of CPI and KPI failures, facilitating efficient Root Cause Analysis and triggering improvement plans.

We are establishing a unified approach to managing risks and actions from governance meetings. Through these efforts, we aim to drive greater transparency, accountability and continuous improvement across the GSK account.

Additional Opportunities

Do more than we thought possible

If you feel there are additional areas which the Presto system can capture or you and your team or you want to share feedback on the system itself, please do get in touch with Rebecca or David directly.