Getting Started • Lesson 01

Welcome to
Presto PDCA.

A single place to organise work, improve performance and connect day-to-day activity with the results that matter. This short introduction will show you how Presto fits together before you begin using it.

Start the introduction → See how Presto works

Projects & Tasks

KPIs & Strategy

Continuous Improvement

One operating system • one source of truth

Understand the platform

See how projects, tasks, KPIs, improvement activity and reporting fit together.

Learn the operating model

Use a simple Run, Fix and Change structure to organise work and make priorities visible.

Get to value quickly

Complete a few practical actions and move straight into the learning path relevant to your role.

The Presto model

Everything starts with the work.

Presto helps teams make the operating system of the business visible - what must run reliably, what needs fixing, and what needs to change.

Run the Business

Manage recurring activities, operational commitments and the work required to keep the business performing every day.

Routine work & governance
Standard work & recurring tasks
Operational performance visibility

Fix the Business

Capture issues, investigate problems and turn improvement opportunities into owned, trackable actions.

Problems, issues & tickets
Root causes & corrective actions
Continuous improvement activity

Change (aka Grow) the Business

Deliver projects, strategic initiatives and transformation activity with clear accountability and progress tracking.

Projects & initiatives
Milestones, tasks & RACI
Strategy execution

From organised work to performance

Performance Is Not Random.

Ambition alone does not create results. As organisations ask more of their people, performance depends on leaders creating enough structure to stabilise problems, optimise everyday work and transform the business.

Performance versus ambition infographic showing organised, proactive and planning-focused leadership driving stronger performance, while disorganised, reactive and firefighting-focused leadership drives declining performance. — Leadership discipline changes the trajectory: as ambition increases, organised and proactive teams create the structure needed to improve performance, while reactive firefighting increases the risk of decline.

TRANSFORM

Grow/Change-the-Business

Break through, innovate and achieve strategic growth.

OPTIMISE

Run-the-Business

Improve processes, remove waste and maximise performance.

STABILISE

Fix-the-Business

Eliminate variation, reduce risk and create consistency.

PDCA

This is why Presto separates Run, Fix and Change work.

Presto gives leaders a practical operating structure for the three performance needs shown above: stabilise what is broken, optimise what must run reliably, and organise transformation work that moves the business toward its ambition. PDCA provides the discipline that connects all three.

Your first journey

A quick path from setup to value.

You do not need to learn the whole platform at once. Start with a few practical actions that show how work and performance move through Presto.

Complete company information

Confirm the basic information that gives your Presto environment its identity.

Build your organisational structure

Create the teams and reporting relationships your work will sit within.

Activate your feeder users

Invite colleagues who will contribute task or KPI updates.

Create your first project

Open a project and begin organising work around a real objective.

Create your first KPI

Add a performance measure so the result of the work can be seen alongside the activity.

Request a project status update

Send a colleague a simple request to provide progress without needing to navigate the full system.

Request a KPI update

Ask a KPI contributor to provide the latest performance result.

See the updates arrive

Watch activity and performance information flow back into Presto for review and action.

The Presto story

See where Presto began.

This 3-minute video tells the story behind Presto - originally developed in Italy within a multinational bank to solve a simple challenge: how do you engage more people in improving the way work gets done? While the Presto platform has evolved considerably since this video was produced, the principles behind it remain the same. Presto was designed to make continuous improvement practical, visible and easier to involve everyone in - connecting employees, managers and teams around the work that needs to be done.

The business challenge that originally inspired Presto
Why employee engagement became central to its design
How Presto helps turn ideas and issues into structured action
How the PDCA approach connects people, actions and improvement

Ready to begin?

Continue to the next lesson: How Presto Works.

Continue to How Presto Works →