Whether you are already inside Presto or cannot get past the Login Page, you can securely reset your own password without Administrator assistance. Choose the method that matches your current situation.
Both options are designed to keep password management straightforward, secure and available without unnecessary delays.
Use Forgot Password? when you cannot remember your password or cannot access Presto. Enter your registered email address and follow the instructions sent to your inbox.
If you are already inside Presto, open the User Profile Menu, select Change Password, then provide your current password and your new password.
The User Profile Menu method assumes that you are already authenticated and can access Presto. When you are locked out or have forgotten the password entirely, the Login Page self-service route is the appropriate option.
This is the preferred self-service recovery route when a user has forgotten their password and cannot log in to Presto.
You do not need to contact an Administrator simply because you have forgotten your password. Start directly from the Presto Login Page.
If you can already access Presto, use your personal account menu to change the password without leaving the application.
The User Profile Menu is opened from your name / profile area in the Presto header. From there, password administration is available directly.
You have now covered License Type Configuration, Hierarchical Configuration, Module & Dashboard Permissions, Administrator-managed staff password resets, and self-service password management.
